FAQs

  • I have forgotten/ not received my User ID and Password, how can I obtain them?

    Click Here to retrieve your user ID instantly.


    After logging in, use the Forgot Password link to reset your Net banking password instantly using your CSB ATM Debit card.


    Account holders without ATM card & Corporates/companies, please visit your nearest CSB branch.


    For more assistance/queries/clarifications, please contact CSB Phone banking team 18002669090 (Toll free-Domestic), 0422-2228422 (NRI) on all days 24/7 for your support.

  • I do not have an Internet Banking User ID, how can I obtain one? (or) How to register for CSB Net banking?

    Click here to register for CSB Netbanking instantly using your CSB ATM Debit card. You will have a user ID, login password & transaction password at the end of the session. On successful processing of your request you can enjoy our Online Banking facility by logging in to CSB Netbanking using these credentials after a cooling period of 1 hour time.


    Account holders without ATM card & Corporates/companies, please submit the duly filled application form CRF-1A (for individuals) or CRF-1B (for Corporates) at any nearest CSB branch.


    For more assistance/queries/clarifications, please contact CSB Phone banking team 18002669090 (Toll free-Domestic), 0422-2228422 (NRI) on all days 24/7 for your support.

  • How recent is my account information?

    Balance and Account information is updated on realtime basis; i.e, your banking information is accurate up to the minute.

  • How many passwords do I have for Internet Banking?

    There are two passwords, one for Login to www.csbnet.co.in and another for transacting/completing a transaction on www.csbnet.co.in

    Login Password - A login password as the name suggests is required for logging to www.csbnet.co.in

    Transaction Password - A transaction password is required whenever you are entering into any financial transactions on www.csbnet.co.in. However, this password will be available if only you choose to register for CSB Net banking service with ‘View & Transfer’ (Financial) facility.

  • Why am I put signed off sometimes, or my session expires frequently and I am made to sign in again?

    To prevent unauthorized use of your accounts and to restrict others from viewing your information, CSB NetBanking automatically signs off your Online Banking session after a period of inactivity.

  • What are the features and benefits of CSB NetBanking?
    Banking with CSB is now more convenient than ever. With CSB NetBanking you can:
    • Check your account balances
    • Track recent transactions
    • Download account statements
    • Transfer funds between Registered accounts
    • NEFT & IMPS (24*7) transfers
    • Open online fixed/recurring deposits
    • Request for cheque book & track the status
    • Request & manage your CSB ATM Debit card
    • Set/change your ATM PIN
    • Pay your bills (Instant, register & autopay)
    • ASBA
    • Register for CSB Mobile banking & many more
  • What are the different kinds of Fund Transfers that I can do on the site?
    You have to register your beneficiaries before performing any fund transfers using CSB Net banking:

    NEFT Fund Transfers:

    • Transfer funds between your CSB Bank accounts
    • Transfer funds to a third party account in CSB Bank
    • Transfer funds to an account in any Bank across India

    IMPS Fund Transfers:

    • Transfer to Account Number (P2A)
    • Transfer to Mobile number (P2P)
    • Transfer to UIDAI/Aadhaar (P2U)
  • Which accounts can I see transaction information?

    You may view transactions of your registered running accounts like Savings Bank Account, Current Account,CC/OD etc.